eCommerce
ICSC 2022: Shop, Dine, Work and Play Converge
Source: Commercial Observer Writer: Greg Cornfield Retail real estate isn’t going anywhere, but after a global pandemic and the unprecedented growth of the e-commerce industry, it’s time to reassess how brick-and-mortar shopping and food services work best in the built environment. At the International Council of Shopping Centers convention in Las Vegas this week, analysts and experts broke down…
Read More5 Signs that Retail Is Going to Be OK
SOURCE: Retail Dive Staff Writer: Daphne Howland Last year was a challenge like no other for the retail industry. COVID-19 upended people’s existence worldwide, threatening human life and undermining the global economy. Job and wage losses took a toll. Even those able to stay healthy and financially secure have faced disruptions to daily life, upsetting work,…
Read MoreRent is Cheap, Vacant Space is Everywhere: Retailers Seize the Moment to Open Stores
SOURCE: CNBC Lauren Thomas Published: March 18, 2021 KEY POINTS For the first time in years, retailers plan to open more stores than they close. From Ulta Beauty and Sephora, to Dick’s Sporting Goods, Five Below and TJ Maxx, businesses are rebounding from the Covid pandemic and looking to expand. Many businesses see an opportunity…
Read MoreMonthly retail sales from the US Commerce Department
The department’s Census Bureau tracks estimates each month. Retail Dive provides the numbers for key segments, and their year-over-year progress, or decline. [ December sales up 6.7% as shoppers ditch department stores. ] UPDATED: Jan. 19, 2021 REPORTING BY: Daphne Howland, Caroline Jansen DESIGN BY: Nami Sumida Editor’s Note: Comparisons for individual segments are updated…
Read MoreMerchandise returns totaled $428 billion in 2020; top categories of returns were…
SOURCE: ChainStore Age By: Marianne Wilson Merchandise returns totaled approximately 10.6% of total U.S. retail sales last year. That’s according to a report released by the National Retail Federation and Appriss Retail, which found that consumers returned an estimated $428 billion in merchandise to retailers in 2020. Roughly 5.9% of the returns were fraudulent, equating…
Read MoreFashion apparel makes a comeback, focus on digital deepens, and other 2021 predictions
SOURCE: Retail Dive Ben Unglesbee The pandemic, and recovery from it, will likely define the year as consumers look to refresh their wardrobes and retailers hold on to new practices that worked, analysts say. Artificial Photography for Unsplash AUTHOR Ben Unglesbee@Ben_Unglesbee PUBLISHED Jan. 20, 2021 SHARE IT POST SHARE TWEET After a year that unfolded…
Read MoreRetail Was Remarkably Resilient In 2020, But Has Been Changed Forever
Source: Forbes / Jason Goldberg Sixty-six million years ago, a massive asteroid or comet, dubbed the Chicxulub impactor, struck the earth, causing world-wide climate disruption that resulted in the mass extinction of the majority of plant and animal species on Earth. Covid-19 had a similar impact on retail in 2020. Just as the Chicxulub impactor…
Read MoreRetailers’ best e-commerce asset may be their brick-and-mortar stores
Source: Retail Dive: Daphne Howland Dive Brief: In yet another trend accelerated by the pandemic, BOPIS services have surged, with 40% of retailers now offering the service, compared to just a quarter last year, according to an emailed report from omnichannel platform NewStore. More than half (55%) offer in-store returns of online purchases, the firm…
Read MoreAmazon Finally Announced Prime Day. Target’s Response Is a Brilliant Example of How to Steal the Show
Source: Inc. | Jason Aten, Tech Columnist The retail giant announced its Deal Days for October 13 and 14–the same two days as Amazon’s Prime Day sale. Amazon just announced that Prime Day will finally happen October 13 and 14. The site-wide sale usually takes place in July but was delayed this year due to the coronavirus…
Read MoreHarris Poll Exclusive: Online Shopping Hasn’t Perfected the Experience Factor
Ecommerce will never perfect experience because it has none to perfect. Their main playing cards are price and convenience and at times, selection. These are extremely important features of the retail game but the true winners have conquered the outstanding customer service demands of the successful brick and mortar experience then married that to seamless…
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